Frequently Asked Questions

We offer a wide range of services including regular domestic cleaning, deep cleaning, end of tenancy cleaning, office cleaning, and specialised services such as carpet cleaning.

Exterior window cleaning, deep stain removal, excrement removal, infestation and insect removal, mould removal, waste removal.

Sheffield, please see our map. We may occasionally travel to other parts of South Yorkshire for additional charge. Please contact us directly with any requests.

Yes, all of our cleaners are fully trained and insured for your peace of mind.

You can book easily by contacting us via phone, email or through our enquiry form.

Yes, we do our best to accommodate same-day or urgent requests, subject to availability and an additional fee may apply.

You can reschedule or cancel by contacting us in advance. We kindly ask for at least 24 hours' notice. A cancellation fee will apply if the 24 hours' notice period is not met.

Our pricing depends on the size of the property and the type of service required. Contact us for a personalised quote.

Yes, we do provide free, no-obligation quotes.

A standard cleaning typically includes dusting, skirting board and internal window cleaning, vacuuming, mopping, kitchen and bathroom cleaning, and general tidying. We can provide a full checklist upon request.

In some cases, a deposit may be required, particularly for larger or one-off bookings.

No, our team arrives fully equipped with all necessary cleaning products and equipment.

We follow strict procedures to ensure your keys and property access are handled securely and confidentially.

Yes, we are fully insured for your peace of mind.

Yes, these can be added to your booking for an additional fee.

Yes, we offer ironing services and can also help recommend laundry services upon request.

Absolutely. We tailor our services to meet your specific requirements.

Yes, we provide after builders cleaning to remove dust and debris at an additional fee. The price will depend on the requirement.

Your satisfaction is very important to us. If you're not completely happy with any part of our service, please let us know within 24 hours of your cleaning and we will be happy to resolve it.